Having Trouble?

Question: I clicked to launch ROESpro, but ROESpro never downloaded?

Answer: If you are OS X 10.6 systems
it is necessary to click here to launch ROESpro.

Question: I downloaded ROESpro, but I cannot figure out how to launch it?

Answer: The launch.dmg file will go into your Downloads in the dock, click on it to view the disk image contents, then double click on the .app file to begin the install.

Question: Does ROESpro work on Android, iPhone or iPad?

Answer: At this time, ROESpro is not supported on Android, iPhone and iPad devices.

If you are still have trouble, click here to contact customer service.